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Welcome to our online store!

Customer Service

  • Shipping, Delivery and Returns

  • Privacy & Security

    Waggywinks do not share your information with any other organisation. All payment transactions are through Paypal only ensuring your credit card/banking details are completely safe. This also means you have all the safeguards Palpal give with all their purchase transactions making your purchases 100 percent guaranteed.

  • Returns & Replacements

    If within 14 days of receipt of your delivery you are unhappy with your purchase we will attempt to reasonably put the matter right either by means of credit, refund or exchange. We will accept any items you are unhappy subject to the Distance Selling Regulation 2000 where you have the right to cancel the contract at any time up to 14 days starting the day after delivery. All monies including the original delivery cost are refunded, please allow up to 30 days for a refund, if the goods are cancelled within the 14 day cooling off period. The goods should be returned back to us in the same condition i which it was received and the cost of delivery will need to be covered by you. Goods must not have been used and be returned in the original packaging with all labels and tags still intact/affixed. Goods must be in a resellable condition (we reserve the right to charge a fee to replace product packaging which is damaged or defaced). We recommend goods are sent back on a recorded insured delivery service and packaged in a secure/adequate manner as we cannot be liable for their loss or damage whilst in transit. You must inform us by email of your wish to cancel the contract to return goods for credit or exchange prior to return and within the 14 day cooling off period ending. The goods should be returned back to us and the cost of both inward and outward delivery will need to be met by you.

    Waggywinks

    KC Breeder of Chihuahuas & Yorkshire Terriers

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    Address for Returns and Correspondence

    By Post:

    Vicky Rimmel
    Waggywinks
    Picton House
    42 High Street
    Broadway
    WR12 7ED
    United Kingdom

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    Email: Waggywinks@aol.com